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Please see this Guide to Modified Services for Fall 2020

ILLIAD: Interlibrary Loan

Use ILLiad to request items not available from Berntsen Library or CLICsearch.

Guidelines for your ILLiad account

When creating your account please use all of your UNW information [theRock login/password, email account, etc.]

This will make it easier to remember what your login information is and we will be better able to assist if you have problems with your account. 


ILLiad Login

Click the link below to access ILLiad and place Inter-Library loan requests or set up an account.


How ILLiad works for you

When you can’t find the resources you need on campus, Interlibrary Loan (ILL) can bring the resources to you. Borrow articles, books, and other research materials which we do not have at Northwestern from other libraries.

Use ILLiad web service for requesting items (e.g., books and articles) not available using Library Search or full text in the databases.

If something is unavailable from CLICsearch, place a request using ILLiad and we'll do our best to find it from another source. While there are a variety of materials that you may want to request, no lending library is under any obligation to fulfill the loan. 

Delivery time of materials from non-CLIC providers can vary greatly depending on the material type: articles deliver can take a few hours or a few days while physical items require shipping time and can take 3-14 days.  

Also - physical items often have shorter loan periods, sometimes only a few weeks.

How Materials Are Handled

Once you've place a request using ILLiad here's what you can expect:

Articles: All articles are delivered electronically. They will be delivered to the ILLiad website for you to access. You will be notified via the email address listed in your account that the article has been delivered. 

Books: Books are handled a few ways depending on your user status.

   Faculty: can choose to pickup their items at the circulation desk or have them delivered to their campus mailbox.

   Undergrad Students: students can pick up their requested items at the circulation desk. 

   Distance Students: can choose to pickup their items at the circulation desk or have them mailed to their home.

   On campus Focus/Grad Students: it is recommended that you pick up your items at the circulation desk. Considering the length of your class schedule and average shipping times mailing items is often not a timely way of getting materials.

Video Tutorials

The purpose of these tutorials is to assist in the use of ILLiad, for registering and requesting items.

Access Services Supervisor

Becky Schleicher's picture
Becky Schleicher
Berntsen Library - B106